Christian was my service representative. He explained then showed me what needed to be replaced on my car. Most people don’t get their cars repaired at dealerships because they know they are going to get hosed on labor costs. Christian gave me a reasonable price for the repairs needed. Thus, he was smart enough to realize that a repeat customer is better in the long run than a one time customer because you hosed the customer and the customer doesn’t ever return again.
I had a great experience at Sheeny of Tyson’s corner. This was my first time getting my car service. The customer service was great. The waiting area was cleaned and stocked with drinks. I felt like I drove a brand new car. Thank you.
Super easy scheduling and no wait when I arrived. I was kept informed of the status of my service, and pick up was very fast and simple. My service advisor explained everything that needed to be done and let me know what could wait but would need attention in the future so that I could best plan how to proceed. I am a very satisfied customer.
Everything worked great! Thank you for high-quality service. My car was repaired quickly. I was provided with a loaner car while my car was repaired.
I’m here to say thank you to Chris Moore and Steven Tran for their outstanding service over the years and also for doing the right thing today. The service and support are why I only get service at Tysons INFINITI.
It was very pleasant working with Kevin and Eric,my plans where to trade in my 2021 Toyota, instead I sold them my car and the deal was awesome then I went back and purchase a car now I’m enjoying my 2022 QX 55
Awesome service. Got our QX60 from here. Took it in for service and there was an issue with the paint. They jumped on it, took ownership of the issue, and restored it free of charge. Service manager Steven was fantastic to work with.
My Service Providers: Chris Moore, Steven Tran, & Christian Guevara provided me with "A1-Customer Service"! The service waiting area is clean and welcoming. The complementary snacks and beverages are a big plus. If it is required for my car to be serviced for a day or more, the service department will provide me with a complimentary "QUALITY" INFINITI loaner vehicle. Again "A1-Customer Service"!
It is easy to make appointments by phone or online. Fast service at dropping off car. Service person keeps you informed. I have never had to return because a repair was not done properly. These guys really listen to you when you try to describe a sound your car is making, and then do a good job of figuring it out.
everyone was great from beginning to end, love this dealership always bring my vehicle here for service....COULDN'T BE HAPPIER!!! Thanks so much, will always come back
I highly recommend this dealership. The staff (specifically Antonio and David) were extremely caring, efficient, and dedicated. The dealership is very nice and I felt taken care of the entire time. If you’re looking for a new car, look no further.
Steve, Chris and James are always on point and put their best techs on my Q50 so the service is done right every time. They rock!!
Exceptional service, was very knowledgeable and customer friendly . they explained every step of the process and made the whole process easy and very smooth.
I bought a used HONDA PILOT TOURING in the Sheehy INFINITI of Tysons last week. I think the experience is good. The salesmen are very enthusiastic, they tell the truth about the car and do not hide any problems. The price is fair, and the car is used well. I like this dealership.
I was in the market for a new vehicle for a few months before I came across mine at Sheehy infinity. My sales person Joseph V and the sales manager Jason were the best. They were very knowledgeable and made the whole process a breeze. Joe even fought to get me a very low interest rate because I was a first time buyer and he wanted me to have a good experience. I drove all the way from Pittsburgh and couldn’t be more happy with my buying experience.
Located a rare V6 Nissan Altima used car on the internet, and was a walk-in at Sheehy INFINITI. Joe Valdovinos was the salesman on duty at the time and we were lucky to have him help us. Unlike so many sales people, Joe was genuinely enthusiastic about his job and authentic in the way he talked and acted. He was knowledgeable, had all the info about the car at his fingertips or was able to locate it quickly, and was not afraid to share his own views about the car's pluses and minuses. The selling price was ...
Highly recommend David WASKIEWICZ for his superb customer service, honesty, and helpfulness throughout the buying process. He truly is one of the best car salesmen in the DMV area! My wife and I were looking to invest in a used CR-V and trading in our 2001 Honda CR-V to keep up with our growing family. David was more than willing to help us step by step and answer any questions we had before finally deciding on the right car for us. It's hard to find a car salesman that isn't only interested in making their monthly sales quota and ...